Tolt

If <code>tolt_referral</code> is null, it usually means that while the script is correctly installed, the referral data isn’t being tracked yet. To resolve this:

✔ Script installation confirmed: Since tolt_referral is showing as null (not undefined), the script is correctly added.

Create a test affiliate: Go to your affiliate portal and set up a test affiliate.

Visit your website: Use the test affiliate’s link to visit your website. This will generate a <code>tolt_referral</code> ID.

Verify tracking: Ensure the <code>tolt_referral</code> ID is now populated correctly.

1. ✔ Script installation confirmed: Since tolt_referral is showing as null (not undefined), the script is correctly added.
2. Create a test affiliate: Go to your affiliate portal and set up a test affiliate.
3. Visit your website: Use the test affiliate’s link to visit your website. This will generate a <code>tolt_referral</code> ID.
4. Verify tracking: Ensure the <code>tolt_referral</code> ID is now populated correctly.

Following these steps will help resolve the issue and ensure accurate affiliate tracking.

Learn how to address a null tolt_referral issue and ensure proper tracking of affiliate links.

What to do if tolt_referral is null

Find answers and get help from Intercom Support and Community Experts

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